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The Home Concepts Custom Remodeling Team is seeking a friendly, enthusiastic Customer Service Representative for our Call Center. The ideal candidate will be responsible for maintaining relationships with our customers throughout the remodel process and beyond. We have a few different pay scale structures, which will be discussed upon interview.

Responsibilities

  • • Make outbound calls to our previous customers with the goal to recreate move remodeling opportunities
  • • Follow up with customers see how their experience was and encourage them to leave an online review
  • • Rehash potential jobs
  • • Call all of the sweepstakes winners, congratulate them, and set an appointment for their discount and free in-home estimate

Desired Skills

  • • Ability to learn quickly
  • • Ability to take feedback and apply it
  • • Focus and drive while on the clock
  • • Excitement and great tone over the phone!
  • • Ability to read a script and communicate over the phone clearly
  • • Ability to push and motivate yourself to meet daily goals
Apply for Customer Service Representative
  • If you are interested in this position, please submit your resume below. We look forward to hearing from you!

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