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5.0
351 reviews

From shabby to chile!

Mel J.

Our remodeler, Kevin, was amazing! He was able to change our 1930 bathroom to a 2026 beauty! Thank you Home Concepts / Luxury Bath Ben Ricker and Kevin Horn - our hero’s! Five Stars rating!!! Mel & Sharon, Phoenix

Home Concepts Custom Remodeling

Thank you, Mel and Sharon, for your wonderful review and for trusting our family-owned company with your bathroom remodeling project. We are thrilled to hear that Kevin exceeded your expectations and helped transform your 1930s bathroom into a beautiful new space that you can enjoy for years to come. Our team takes great pride in delivering quality craftsmanship, and it's rewarding to know that Kevin's hard work and attention to detail made such a positive impact on your home. We also appreciate your kind recognition of our Design Consultant Ben and the entire team. We have passed your recognition along. We hope you enjoy your beautiful new bathroom for many years to come! -Your Home Concepts Custom Remodeling Team

Lisa is AMAZING!!

Clint K.

I have to make the most positive comment about Lisa and her professionalism when making the sales presentation. I said up front that I didn’t want the whole “dog and pony show”. She got right down to measuring and providing the best deal for me. She even got me the best financing option the company had available. I have two showers but the master bathroom shower is complicated. While I am only doing the guest bathroom shower at this time, Lisa has committed to discussing with her company my needs for the master bathroom shower. I have no doubt she will help me come to a satisfactory solution.

Home Concepts Custom Remodeling

Thank you for taking the time to share your experience and for your kind words about Lisa. We are delighted to hear that Lisa respected your preferences and provided a straightforward, professional consultation focused on your needs. Our consulting team works hard to create a friendly, informative, and low-pressure experience, helping homeowners find the best solution for their home and budget without unnecessary sales tactics. We're also pleased that Lisa was able to assist you in finding a financing option that worked well for your situation. Providing clear information and personalized solutions is an important part of the service we strive to deliver. We appreciate your trust in our company and are grateful for the opportunity to help with your guest bathroom shower project. We look forward to completing the work and being here to support throughout the process. Thank you again for choosing our family owned company.

Justin knocked it out of the park!

Judi B.

We are very happy to report that our bathroom remodel went extremely well. Justin was very professional and finished the job on time, went above and beyond to explain what work was done, how long to wait before using the shower, etc. 10 out of 10!

World Class Customer Service and Product

John W.

What a great experience with Home Concepts!!! From start to ongoing world class customer support, the “total package” concept cannot be overstated. Particularly noteworthy was the installation in one day, white glove cleaning and post installation support from the entire team. I had the great opportunity to interact with Sales Manager Chris Carter who champions the type of quality customer service that makes the entire operation smooth and seamless. I highly recommend and will be going back to them when I do my other bathroom.

Beyond my expectations

Kerri G.

From the time I spoke to Lisa, I knew I was going to hire this company. She was straight forward in explaining what I could expect. Robert was my installer. He ran into just about everything that could go wrong with an install. He was still able to make it work. He was professional and communicated every step of the way. It took 2 days to complete my shower because my floor was not level. He had to pour an entire floor and let it cure. He came back on day 2 and finished the shower. Not only had this increased the value of my home, the work was beautifully done. These aren't contractors, they are artists! I'm so happy with the work they did, they will be working on my rental homes here in the valley next! Thank you for a great team!

Beautiful Bathroom Remodel

Mike B.

My wife and I are extremely happy with our Bathroom Remodel. We had the tub / shower replaced with a walk-in shower with glass barn doors, new flooring and new toilet. We were not familiar with any company in the area, and were recommended by a friend about Home Concepts. We went out and rec'd a couple different quotes, and we really liked Candice and her Sales pitch so we chose Home Concepts. Install took 3 days as planned, and the installers (Jason & Uriel) were awesome. Both were very respectful, polite, very skilled, and left the house clean at the end of each day. If I ever decide to do the other Bathroom, I'll be calling them again. Thanks for the good experience!!

Good experience all around

Shirley P.

Great look! Many thanks. From Candice (sales) to Dale (installer) & the guys who helped him. It is a great improvement to be able to take a bath again!! Thank you!

Impressive tub shower conversion to walk-in shower

Kat C.

An excellent experience from the first prompt and courteous phone call to an immediate in-home estimate by a very delightful, professional, accommodating sales consultant Candice Hapitana, to the staff at the showroom, Amber and Tanya, to the incredibly efficient, hardworking installer, Jose. And hats off to Sam, as well. Beautiful work by all!

Excellent work

James P.

Jeremy was our installer. He was a hard worker, finished the job quickly and did a excellent job. We have no complaints at all. We are very happy with the shower install.

Perfection!

Kathleen L.

A pleasant, easy experience! After years of avoiding replacing my old tub and shower head, I finally bit the bullet and went for a walk-in shower. Lisa took the time to go over every detail of the job with me, helping me to choose what would work best in my bathroom, and the installers were meticulous and fast. It took about a day and a half and they cleaned up when they were done each day. They vacuumed and even cleaned my oversize mirror. I really like these people and I'd use them again!

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Main Office Home Concepts Custom Remodeling


  • 4625 S Ash Ave. Suite J14, Tempe, AZ 85282
  • Open Mon - Fri: 8am - 7pm, Sat-Sun: 9am - 5pm
  • (602) 693-1678